Purchasing previously owned equipment can sometimes be a challenge. Here at Used Biofeedback Devices we have eliminated the challenge for you. When we were putting this website together, we thought about how scary it can be sometimes to purchase previously owned equipment. We decided that something special was needed to ensure our customers they were getting equipment that was in the best working condition and that they could count on us to give them the best value for their money. We feel that with the program we have developed for the devices we provide is the best that you will find anywhere. Sure there are other used devices being sold on the internet, and by word of mouth, but if the device is being sold, you must ask a few questions such as….why are they selling it? Is something wrong with it? How do I know if it actually works correctly since it was in possession of someone who may not have used it properly or may not have taken proper care of it? How do I learn how to use it? Who will I call when I need technical support? If it is classified as a medical device, am I following the proper proceedures for purchasing a device that has been registered with the FDA?

So we developed a system of testing and certification so that you can feel comfortable about your purchase of previously owned equipment. These are expensive devices that perform very important functions…..they don’t ship out unless they are found to meet or exceed the manufacturers specifications. We back this up with our own 1 year standard warranty on each device we sell. Obviously the warranty is not an accident policy, if you drop it in a bathtub, or down a flight of stairs, that wouldn't be covered. Power Surges and electrical spikes are also not covered.

We purchase Used Biofeedback Devices from owners who want to sell their system, also from various sources like auctions, estate sales, etc. at a low price. Sometimes we just offer to sell on consignment, it depends on the finances available at the time. We then perform full function tests using a computer and the appropriate software for that device and test software functionality with the device attached. We also perform function tests using an Oscilloscope, which actually tests wave forms and frequency activity to and from the device. We perform the same Oscilloscope tests on the connections to ensure that everything is functioning properly and according to the manufacturers specifications. We then provide a certificate that assures you that the device meets or exceeds the manufacturers specifications for that device.

For systems that are marked as having a computer included, we use a variety of computer brands as it depends on what was included with the original device and/or what is recommended for use with the device and software. For QXCI devices, the computer requires a parallel port. Some older computers (used or refurbished) will have a standard parallel port while other newer computers will need a PCMCIA or ExpressCard adapter for the parallel port. For SCIO (EPFX) devices, there were two versions available, the first version had a serial port, and the second version had a USB Type A Port. For those devices having a Serial port, we will use either a computer with a serial port, or add a Serial to USB adapter cable to make it function with the newer computers that do not have serial ports. In either of these cases, when you select a device that includes a computer, we will provide you with the proper functioning connection system so that everything mates together perfectly and functions to manufacturers specifications. Sometimes there will be options, and other times we might have a limited supply. We take each order as a "special order" and give personal attention to specific requests.

TRAINING: Some of our systems will provide you with a one week (5 day) training course. We have contracted with board certified trainers in various parts of the USA to provide your training. (travel expenses are not included. Training certificate will expire 1 year from the date of purchase and can not be renewed. We suggest getting to your provided training course within the first 3 months of your purchase.)

COMPUTERS: Some systems will be "Device only" and not have a computer included. You will be responsible in this case to provide your own computer, install your software, and do final setup of your system, including the software activation. We have made this option for those of you who may already have a device or have had experience in this and do not really need our special services. For the systems that include a used computer, we will inspect the computer for any problems and repair or replace the necessary parts if needed. For the used and new computers we will update the Windows installation, install the appropriate software, mate the device and activate the software. All of this is done before the system ships to you so that when you receive it, you just follow a few instructions for setup, then turn it on and go right to work. The used computers may be any specific brand we have in stock at the time and are usually the exact computer we received with the device at the time of our acquiring it. New computers may also be of varying brands however will meet the specifications of the appropriate software for the device. (Used computers will not have a warranty. New computers will have a 1 year manufacturer’s warranty) For those purchasing a QXCI Device, you need to be aware that as of now, there are no laptop computers being manufactured with the ability to connect a QXCI device. If a new computer is needed, you will need to use a Desktop computer which can also be in a small form factor style to make it smaller than a standard desktop tower. We can discuss those options by phone.

Each system is a little bit different, so be sure to check the details on each product to make sure you know exactly what is provided. Nothing additional is provided other than what is listed on the webpage for the particular device listing.

Purchasing these systems must be accomplished through one of our other websites or through a purchase contract. There are several payment options including the use of Credit Cards, Bank Wire, Certified Check or Money Order. We will ship your system in 2 to 3 weeks from the time your payment processing has been completed.

We hope you enjoy your new Used Biofeedback System!!